Accessibility Statement

Heritage Registry is committed to making our service usable by the widest possible audience, including people with visual, motor, hearing, or cognitive impairments. We recognize that many of our members are older adults and that family members or executors who interact with a registry through the memorialization process may also benefit from accessible design.

Accessibility is not a one-time project. We treat accessibility as an ongoing engineering and design priority and review our interfaces against established standards as we build new features.

Heritage Registry aims to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, published by the World Wide Web Consortium (W3C). WCAG 2.1 describes how to make web content more accessible to people with disabilities, and conformance with Level AA is the standard referenced by most accessibility laws.

[Conformance status TBD] — once an audit has been completed, this section will state whether Heritage Registry fully conforms, partially conforms, or does not yet conform with WCAG 2.1 AA, and link to the audit report.

To support accessible use of Heritage Registry, we have taken the following measures during design and development:

• Designed type, spacing, and colour with an older audience in mind — body copy at 16 px or larger by default, generous line-height, and colour combinations chosen to meet WCAG contrast minimums.
• Built every interactive control as a real, semantic HTML element (buttons, links, form fields, dialogs) so keyboard and screen-reader users get standard behaviour without bespoke workarounds.
• Ensured every form field has a visible label, an associated label element, and helpful error messaging.
• Provided a focus indicator on all interactive elements that meets the WCAG 2.4.7 visibility criterion.
• Respected the operating system’s “reduce motion” preference — animations and transitions are suppressed when prefers-reduced-motion is set.
• Sized touch targets to meet WCAG 2.5.5 (a minimum of 44 × 44 CSS pixels) so the service remains usable for people with limited fine motor control.

We are aware of the following limitations and are working to address them:

• [Limitation TBD] — for example, the QR sticker materials themselves are not currently produced in a tactile or Braille variant. Members who would benefit from a tactile marker on each sticker should contact us.
• [Limitation TBD] — populate from the audit report.

If you encounter a barrier that is not listed here, please let us know — see “Feedback & Contact” below.

Heritage Registry is designed to work with the latest versions of major browsers and operating-system assistive technologies, including:

• VoiceOver on macOS and iOS / iPadOS
• TalkBack on Android
• NVDA and JAWS on Windows
• System-level zoom, high-contrast modes, and reduce-motion preferences
• Voice Control and Switch Control on iOS / iPadOS, and Voice Access on Android

Older browsers (Internet Explorer, browsers more than three major versions out of date) may not be fully supported.

We welcome feedback on the accessibility of Heritage Registry. If you encounter an accessibility barrier or have a suggestion, please contact us:

[Accessibility email TBD — e.g. accessibility@heritageregistry.com]
[Phone TBD]
[Mailing address TBD]

We aim to respond to accessibility feedback within [response time TBD — e.g. five business days] and to resolve verified accessibility issues as soon as practicable given the nature of the issue.

If you are not satisfied with our response to an accessibility issue, you may escalate the matter to [Designated officer or role TBD] at the contact details above, or file a complaint with the appropriate regulatory body in your jurisdiction.

In the United States, accessibility complaints can be filed with the U.S. Department of Justice under Title III of the Americans with Disabilities Act. Members in the European Union may contact the relevant national accessibility authority.