Terms & Conditions

By creating a Heritage Registry account, placing an order, or otherwise using our service, you agree to be bound by these Terms & Conditions (“Terms”) and our Privacy Policy. If you do not agree, you must not access or use the service.

You confirm that you are at least 18 years of age and have the legal capacity to enter into a binding agreement. If you accept these Terms on behalf of another person (for example, an elderly family member with written authorization), you represent that you have the authority to do so.

Heritage Registry provides a digital registry platform paired with physical QR-coded adhesive labels (“stickers”). Members use the service to catalog personal property, attach stickers to items, record details such as acquisition history and inheritance preferences, and — in the event of a member’s passing — enable verified family members or executors to access the registry through a memorialization process.

Heritage Registry is not a law firm, a legal advisor, an insurance carrier, or a probate service. Information recorded in the registry, including inheritance preferences, does not constitute a will, trust, codicil, or other legally enforceable estate-planning instrument.

You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. You agree to notify us promptly of any unauthorized access.

You agree to provide accurate, current, and complete information when registering, and to keep your profile and mailing address up to date so we can ship sticker packs and contact you about your account.

We may suspend or terminate accounts that show signs of misuse, including fraudulent information, unauthorized sharing of login credentials, or a pattern of logins from an unusual number of distinct locations.

Heritage Registry is offered on a subscription basis in tiers corresponding to sticker pack sizes (100, 250, and 500 QR codes). Pricing is displayed at the point of purchase and may be billed monthly or annually. Annual billing is offered at a discount at our discretion.

Subscriptions renew automatically at the then-current rate at the end of each billing period unless cancelled before renewal. You authorize us (or our payment processor, Stripe) to charge your payment method for all subscription fees, applicable taxes, and sticker reorders you initiate.

Fees are non-refundable except where required by law or as expressly stated in these Terms. Downgrades take effect at the next billing cycle; upgrades may be prorated and charged immediately.

Heritage Registry will ship your sticker pack to the address on file after your subscription is activated. Expected delivery windows and carrier details are provided at checkout. Risk of loss and title for physical materials pass to you upon delivery.

You are responsible for applying stickers to items you own or are authorized to catalog. Stickers are intended for personal, non-commercial use in connection with the Heritage Registry service.

You retain ownership of the photographs, descriptions, notes, inheritance preferences, receipt files, and other content you upload to Heritage Registry (“User Content”). By uploading User Content you grant Heritage Registry a worldwide, non-exclusive, royalty-free license to host, store, display, and process that content solely for the purpose of operating the service for you.

You agree not to upload content that is unlawful, infringing, defamatory, obscene, or that reveals private information about third parties without their consent. You are solely responsible for the accuracy of inheritance preferences and other information recorded in your registry.

We may remove content that violates these Terms or applicable law.

The Heritage Registry name, logo, website, software, QR sticker designs, and all related trade dress are the intellectual property of Heritage Registry Inc. and its licensors. Nothing in these Terms grants you any right or license to use our intellectual property except as strictly necessary to use the service.

QR codes issued to you through your subscription are licensed for use with Heritage Registry and may be deactivated upon account cancellation or misuse.

Heritage Registry supports a memorialization process. Upon our verification of a valid death certificate submitted through the Request to Memorialize process, the account will be locked to read-only, item pages become printable, and QR codes associated with the deceased member’s registry will be made publicly accessible for a period of one (1) year.

You acknowledge and agree that this behavior may reveal information you have previously marked as private. If you wish to avoid this, do not include sensitive information in your registry, or designate specific items or inheritance notes as excluded from memorial publication in your account preferences.

Memorialization does not transfer ownership or legal control of any catalogued item. Decisions about inheritance remain governed by the deceased member’s will, trust, or applicable probate law.

You may cancel your account at any time from your account preferences. Upon cancellation, billing stops at the end of the current billing period. Your registry data will be retained for a grace period of thirty (30) days, after which it will be permanently deleted. You may export a copy of your registry (PDF or CSV) at any time before deletion.

Accounts that remain unpaid for more than thirty (30) days after an attempted charge may be locked, and we may terminate accounts that remain past due beyond the period stated in our billing notices.

The service is provided on an “as-is” and “as-available” basis. To the maximum extent permitted by law, Heritage Registry disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, and uninterrupted or error-free service.

To the maximum extent permitted by law, in no event will Heritage Registry’s aggregate liability exceed the amounts you paid to Heritage Registry in the twelve (12) months preceding the claim.

Heritage Registry is not liable for decisions you make based on information stored in your registry, including inheritance preferences, nor for any dispute among heirs, executors, or family members regarding the disposition of catalogued property.

You agree to indemnify and hold harmless Heritage Registry Inc., its officers, employees, and contractors, from any claim or demand, including reasonable attorneys’ fees, arising out of your breach of these Terms, your User Content, your misuse of the service, or your violation of any third-party rights.

We may suspend or terminate your access to Heritage Registry at any time for violation of these Terms, suspected fraud, non-payment, or other conduct that harms the service or its users. Upon termination, your rights under these Terms immediately cease; provisions that by their nature should survive termination (including ownership, disclaimers, indemnification, and limitations of liability) will survive.

We may update these Terms from time to time. If the changes are material, we will notify you by email and/or through the service before the changes take effect. Continued use of Heritage Registry after the effective date of updated Terms constitutes acceptance of the updated Terms.

These Terms are governed by the laws of [State TBD], without regard to its conflict-of-laws principles. Any dispute arising out of or related to these Terms or the service will be resolved [by binding arbitration / in the state or federal courts located in X County, State TBD — counsel to decide].

Questions about these Terms should be directed to Heritage Registry at:

[Business mailing address TBD]
[Support email TBD]